The flexibility of a Time and Materials program with many of the advantages of a service agreement.
| Coverage includes: |
| · |
Parts and Labor Costs |
| · |
Maintenance Kits |
| · |
Initial Site Audit |
| · |
Hardware Purchases |
| · |
Site Relocation of
Equipment |
| · |
Installations |
| · |
Printer Repair |
| · |
Toner Purchases |
The minimum agreement amount is $2,000.
There is no expiration date - credit can be carried from one year to the next.
|
| Standard Options For Prepaid Billable Services Include: |
Next Day Response Guaranteed
Monday - Friday
You can count on a next day response, so you are able to plan accordingly. |
Dedicated Primary Engineer
Your account is serviced by a primary engineer who can support your equipment and exceed your expectations. |
Standard 30-Minute Callback
Service calls are always answered by a live dispatcher and a field engineer contacts you within a half hour. |
Local Account Executive
Your account executive is available for any questions or assistance you need with your account. |
Usage Statement
Each month you receive a statement with the current service activity and the current balance in your account. |
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