IT Articles

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Business Demands on IT Teams

IT teams are tapped with providing the platform(s) from which their business can adjust, adapt, and anticipate the next business demand and change of direction. Being agile will help any IT team to succeed where other – less adaptable – companies will fail.

In this article, you will learn about:
  • What AGILITY is in regard to IT teams
  • The Stop, Change Direction, and Accelerate model
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Virtualization

Article 1 of our 3-part series. Our aim for this article is to be educational in nature, giving a solid background of the topic. We hope you enjoy!

In this article, you will learn about:
  • The Benefits of Virtualization
  • The Concerns Associated with Virtualization
  • How Best to Use Virtualization
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Cloud Strategy

Article 2 of our 3-part series.

In this article, you will learn about:
  • The Benefits of Moving to the Cloud
  • The Concerns Associated with Moving to the Cloud
  • How Should the Cloud Be Used
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Converged Infrastructure

Article 3 of our 3-part series.

In this article, you will learn about:
  • The Benefits of Converged Infrastructure
  • The Concerns Associated with Converged Infrastructure
  • Is Converged Infrastructure Right for You
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3 Budget Challenges of IT Leaders

As a business partner, an IT leader must be proficient in the area of finance to effectively create more monetary and strategic value. Here are three budgeting-related challenges IT professionals can address head-on.

  • Challenge 1: Negative IT Perceptions
  • Challenge 2: Building a Smarter Budget Structure
  • Challenge 3: Lack of Flexibility in Budgets
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5 Ways CIOs Can Become Better Business Partners

Areas of consideration mentioned in this article:

  • Drive change rather than maintain the status quo
  • Build accountability into tech innovation
  • Train other departments with a focus on business, not tech
  • Develop IT employees to align with business partnership
  • Be Agile
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10 Internal IT Security Fails.

Just a few areas of consideration mentioned in this article:

  • Password and User Name Fails
  • Hitting Post Too Soon
  • Free Wi-Fi Isn’t Always Safe
  • Hacking Wearables
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What Does the Cloud Mean for the Future of Data Centers?

In this white paper, you will learn:
What does the term “Cloud” actually mean, who’s moving to the cloud, who isn’t and why? A discussion on security in the cloud, and the pro’s and con’s to making a move to the cloud, ending with a brief discussion of what the cloud means to the future of the data center.

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IT Talent Gap

Are there ways CIOs can bridge this IT talent gap?

There are 5 ideas worth considering in this article:

  • Assessing Future Needs
  • Identifying the Gaps
  • Investing in Your Team
  • Cultivating Your Culture
  • Engaging the Next Generation
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How to Plan a Successful Data Center Relocation

The following is a How-To Guide on planning a successful relocation of enterprise IT hardware.

In this white paper, you will learn:
What the difference is between data center relocation and migration, and which is right for your company. Some key suggestions on creating a project plan for your data center relocation. What are the hardware, software, and environmental prerequisites to consider before moving any hardware equipment. And finally, some suggestions on testing your backups before your move.

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End-of-Life is Not the End

Don’t be pressured by the OEM. End users don’t need to spend endless dollars on new equipment each and every time the Original Equipment Manufacturer (OEM) tells them they have to. In fact, in many cases, end users have a far less expensive option: to continue using their existing computer technologies through maintenance and parts replacement from a third-party provider (TPM).

Since 1986, Service Express, Inc. (SEI) is one such third-party maintenance provider. Chad Peters is head of product support. As such, he has an excellent perspective on how OEMs try to convince customers to invest more money on the newest products, and he’s been there when clients decide to take another route.

“Our main focus is on providing third-party hardware service,” Peters explains. This can include providing break-fix support on major computer and storage systems. TPMs generally work on a contractual basis with each customer. When a problem arises, the customer calls and a field service engineer arrives onsite to take care of the problem.

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7 Myths About Third-Party Maintenance

The following are seven myths regarding third party maintenance (TPM) versus OEM service.

The Root Of The Problem
Organizations facing IT equipment and software maintenance challenges often feel more at ease with the support of an OEM maintenance provider than those of a third party maintenance provider. While OEMs certainly claim their key advantages, third party maintenance providers are able to give superior support and better value through customized, quality solutions that cater to each customer’s unique IT environment.

Solutions provided by third party IT maintenance providers address the bigger picture of an organization’s IT infrastructure, giving customers a better combination of maintenance options, service level agreements, and overall pricing structure.

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Obstacles to HP Patch Access?

For HP Users who enjoyed the support and savings of a third party maintenance provider, recent changes restricting patch access may have caused a moment or two of concern. How do these changes affect your HP maintenance options?

Change to HP Patch Access
In September of 2010, HP made a shift in how software patches are accessed by restricting its patches to only those customers who obtained an HP contract for their software products. This contract, however, does not have to include any support. It only needs to include one of the following:

  • HP Software Updates Service,
  • HP License Subscription Service,
    or
  • HP SW Media and Documentation Update Service

An Alternative Solution
An alternative solution is still available. First, you can obtain the required updates or subscription contract through HP. This will entitle you to all of your software updates and patches for your software packages. Second, you can continue to utilize your third party provider to maintain your HP hardware and software support services As the subscription service offered by HP does not include any technical support solutions, it represents only a fraction of the cost associated with a full HP support contract.

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Tour Our Technical Center

Working together to deliver better hardware maintenance for you – tour our Technical Center to see how.

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AVOID PARTS DELAYS

AVOID PARTS DELAYS

How does “we deliver exceptional maintenance support” reduce your downtime? Keeping parts local means your fix doesn’t have to wait.

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STORAGE EQUIPMENT REFRESH

STORAGE EQUIPMENT REFRESH

Do you find yourself buying new every 3 to 5 years?  You have a more cost-effective option with post-warranty maintenance.

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