EMC Storage Maintenance

A better service solution for your EMC storage support!

SEI’s EMC Service Solutions

SEI is a better option for your EMC storage maintenance. But why?

Well, to start we make it easier to place service calls, easier to partner with your field engineer, easier to get the support you need, and we always back solutions with our proven SEI Service Delivery.

We do everything we can to make working with SEI a wonderful experience!

More options to help your support experience:

  • Easy service calls – no phone trees and quick response
  • Locally stocked parts
  • SEI-certified primary and secondary engineers
  • End-Of-Life maintenance
  • Flexible service agreements
  • Savings of at least 30% over EMC maintenance


SEI provides both warranty and post-warranty EMC support for:

EMC Symmetrix / VMAX

EMC Symmetrix storage arrays bring a high level of performance for your most demanding data applications, at SEI we support several different models:

  • Symmetrix 3.0
  • Symmetrix 4.0/4.8
  • Symmetrix 5.0/5.5
  • DMX, DMX2, DMX3, DMX4
  • VMAX 10K, 20K, 40K

Isilon

As a scale-out NAS platform, Isilon provides for high-volume storage. Some supported models:

  • Isilon IQ
  • Isilon NL
  • S200/X200/X400

EMC Celerra

EMC Celerra storage arrays bring a high level of performance for your most demanding data applications, at SEI we support several different EMC Celerra models:

  • NS Series
  • NX Series

Avamar

As a variable length de-duplication product, Avamar is ahead of the curve. Some supported models:

  • Avamar G2
  • Avamar G3
  • Avamar G4

EMC Clariion

EMC Clariion storage arrays bring a high level of performance that is easy to use for your most demanding data center applications. At SEI we support several different EMC Clariion models:

  • CX Series
  • CX3 Series
  • CX4 Series

EMC/Data Domain

  • ES Series
  • DD Series
  • and more…

EMC VNX

EMC VNX storage arrays bring high-performance, hybrid-flash based systems to you for your most unpredictable data center applications. At SEI we support several different EMC VNX models:

  • VNXe3150
  • VNXe3300
  • VNX5100
  • VNX5500
  • VNX5700
  • VNX7500
 

VCE Vblock

Integration of Server, Storage and Networking into one unit with the collaborative efforts of Cisco, EMC and VMware brings forth the Vblock converged infrastructure:

  • Vblock 200
  • Vblock 300

EMC Support that SEI can Assist You With

emc storage Support

Hardware Support.
SEI can provide 24×7 break/fix backline hardware support. SEI has access to all needed service, configuration and troubleshooting documentation to correctly repair, replace and diagnose component failures.

emc storage Maintenance

Preventative Health Checks.
Prolong the life of your hardware with SEI. We help increase your productivity by reducing downtime and the number of service calls needed.

emc clarion

Software Support.
SEI has a software support offering on EMC products utilizing a partner to provide the best service possible. Support offerings include Visual SRM, SAN Manager, PowerPath, SRDF and more.

emc storage support

Call Home.
SEI can install a call home solution on EMC storage arrays to provide remote accessibility for troubleshooting purposes.

SEI specializes in flexible on-site data center hardware maintenance – We Can Help You!

With SEI, your data center maintenance needs, as well as your business objectives, are the basis for an agreement that offers you flexible data center support coverage and reduces your maintenance costs.  And we back up that agreement with our proactive approach to support – learn more about the benefits of SEI’s Service Delivery. If you have EMC Storage equipment and would like to learn more about how SEI delivers the best customer support in the business, please call (800.940.5585) or fill out the above form, and one of our Senior Account Executives will contact you shortly. Our team works hard to deliver the best EMC storage support possible. 



Tour Our Technical Center

Tour Our Technical Center

Working together to deliver better hardware maintenance for you – tour our Technical Center to see how.

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AVOID PARTS DELAYS

AVOID PARTS DELAYS

How does “we deliver exceptional maintenance support” reduce your downtime? Keeping parts local means your fix doesn’t have to wait.

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STORAGE EQUIPMENT REFRESH

STORAGE EQUIPMENT REFRESH

Do you find yourself buying new every 3 to 5 years?  You have a more cost-effective option with post-warranty maintenance.

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