A better service solution for your EMC storage support!
SEI’s EMC Service Solutions
SEI is a better option for your EMC storage maintenance. But why?
Well, to start we make it easier to place service calls, easier to partner with your field engineer, easier to get the support you need, and we always back solutions with our proven SEI Service Delivery.
We do everything we can to make working with SEI a wonderful experience!
More options to help your support experience:
- Easy service calls – no phone trees and quick response
- Locally stocked parts
- SEI-certified primary and secondary engineers
- End-Of-Life maintenance
- Flexible service agreements
- Savings of at least 30% over EMC maintenance
SEI provides both warranty and post-warranty EMC support for:
EMC Support that SEI can Assist You With
SEI can provide 24×7 break/fix backline hardware support. SEI has access to all needed service, configuration and troubleshooting documentation to correctly repair, replace and diagnose component failures.
Preventative Health Checks.
Prolong the life of your hardware with SEI. We help increase your productivity by reducing downtime and the number of service calls needed.
SEI has a software support offering on EMC products utilizing a partner to provide the best service possible. Support offerings include Visual SRM, SAN Manager, PowerPath, SRDF and more.
SEI can install a call home solution on EMC storage arrays to provide remote accessibility for troubleshooting purposes.
SEI specializes in flexible on-site data center hardware maintenance – We Can Help You!
With SEI, your data center maintenance needs, as well as your business objectives, are the basis for an agreement that offers you flexible data center support coverage and reduces your maintenance costs. And we back up that agreement with our proactive approach to support – learn more about the benefits of SEI’s Service Delivery. If you have EMC Storage equipment and would like to learn more about how SEI delivers the best customer support in the business, please call (800.940.5585) or fill out the above form, and one of our Senior Account Executives will contact you shortly. Our team works hard to deliver the best EMC storage support possible.