Did you know there is a better service solution for your Dell server support?
If you want to reduce downtime, delays and costs – SEI can help!
Providing exceptional Dell server support is critical, but making your job easier is also included in our service delivery. Which is why you have smarter options built into your Dell server maintenance coverage: your agreement is co-terminus, your server and storage parts are stocked locally, and you work with a dedicated SEI engineer, experienced in supporting your Dell equipment, for best results.
SEI provides both warranty and post-warranty Dell Server Maintenance and Dell Server Support for:
DELL POWEREDGE SERVERS
As one of the most popular options for customers looking for a fast and simple server solution, SEI supports several different Dell Power-Edge Server models:
- PowerEdge from 1300 to 860 and more…
DELL BLADE SERVERS
Adaptability and scalability make Dell Blade Servers a popular and reliable solution for our customers. SEI supports several different Dell Blade Server models:
SEI also supports many different models of Dell Storage devices for customers with dynamic data center environments. Visit our Dell Storage page for more details.
- PowerVault Storage Arrays
SEI supports several different models of Dell Networking devices. Visit our Dell Network page for more details.
With SEI, your data center maintenance needs, as well as your business objectives, are the basis for an agreement that offers you flexible data center maintenance coverage and reduces your maintenance costs. And we back up that agreement with our proactive approach to support with exceptional service delivery. Our Company looks out for you with:
- 30 Minute Engineer Call Backs
- Preventative Health Checks
- Service Status Updates
- Administrative Flexibility, and more…
Learn more about the benefits of SEI’s Service Delivery.
It’s easy to get the Dell server support you need with SEI
Find reliable support from your primary engineer.
You don’t just get the next engineer on a list. For the most consistent maintenance service, you can count on your primary engineer for your site audits, PM and service calls. And if your primary engineer is ever unavailable, your secondary engineer – who is also trained on your equipment – will make sure the job gets done right!
Say “goodbye” to twenty questions.
Placing a service call with SEI for maintenance is simple and quick. Relay a few basics to our customer support specialists and you’ll speak directly to your engineer in 30 minutes or less (the average is less than 10 minutes!) We don’t make you jump through hoops to get the help you need.
Don’t pay for “do-it-yourself” service.
If your 24×7 maintenance support consists mostly of parts shipments and self-installation, consider a better option. Your local primary SEI engineer is on-site installing the needed parts for you, so you can focus on other tasks. We know you have important tasks to worry about without the added stress of hardware maintenance, let us help.
exceptional maintenance support + exceptional customer service
…………………………………………………………… Experience The SEI Way ……………………………………………………….